We want you to love your purchase. Returns may be accepted for unused items in their original condition, packaging, and with proof of purchase.

As each piece is handmade, we do not accept returns for change of mind, gift purchases, or exchanges.

If your item arrives with a manufacturing fault, is damaged, or differs significantly from its description or photos, please contact us as soon as possible and we will be happy to help.

Return postage costs are the responsibility of the customer unless the item is faulty, damaged, or misrepresented.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 - 14 business days within Australia.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Every item is individually handmade, making each piece unique. Once an item has sold out, it is usually no longer available.

Similar designs may appear in the future, but no two pieces are ever exactly the same.

If you are interested in a sold-out item, please send me a message with the product name, and I will let you know if a similar piece becomes available.